Leap Top-Up App

• On Android, ensure you have NFC (Near Field Communication) enabled on your device. This can be found within the settings menu of your device.
• Open the Leap Top-Up app & hold your TFI Leap Card against the back of your device. Your balance and/or ticket type information will be displayed.
• On iPhone you will need to open the scanner in order for the app to read your card.
• If you are still unsure about anything watch the YouTube video above

The TFI Leap Card needs to be make contact with a load location, in this case the app on the phone, for the top-up to be added. Try scanning the card again in case the credit is waiting to be collected. If this doesn’t solve the issue, it means there was a connectivity issue during the transaction and the app didn’t receive the approval from your bank to take the money. As the app doesn’t know it’s ok to proceed with the transaction and claim the money, the funds will be reversed back into your account by the bank within 3-5 working days

• Select “Add credit” from the home screen. Alternatively choose ‘add travel credit from the menu on the left-hand side
• Slide the dial to the desired value or tap the screen to enter the top-up amount
• Select “Top-Up”
• Complete the payment process using a a saved or new debit/credit card
• Hold the TFI Leap Card against the back of the device to instantly add the top-up amount to the Card
• If you are still unsure about anything watch the YouTube video above

• This feature is currently only available for Android smartphones
• Select “Add ticket” from the home screen or from the menu on the left-hand side
• Choose a transport operator (and location for Bus Éireann tickets)
• Tap more info under each ticket option to find out more.
• Select your chosen ticket by tapping ‘buy’
• Complete the payment using a saved or new debit/credit card
• Hold the TFI Leap Card against the back of the device to instantly add the ticket to the Card
• If you are still unsure about anything watch the YouTube video above

• Hold the TFI Leap Card to your device

• If there are tickets on the TFI Leap Card, they will appear above transaction history.
• Tap on any ticket for more information about that ticket, including balance information, You can swipe left/right to see additional tickets on the card

Alternatively:

• Tap the menu button on left hand side
• Choose ‘view ticket information’
• Active tickets will be in blue; Expired tickets will be in grey
• Tap on any ticket to view more information about that ticket

• Follow the top-up process on leapcard.ie
• Select Leap Top-Up App as the load location & complete the online purchase as normal
• To collect a top-up/ ticket, place the TFI Leap Card against the back of the device until the balance is displayed.

NOTE: Online top-ups/ ticket purchases are usually available for collection from 8AM the following day

• Hold the TFI Leap Card to your device
• Tap the menu button on left hand side
• Choose ‘view card information’

• Select ‘Capping’ from the home screen. Alternatively choose ‘Capping’ from the menu on the left-hand side.
• Scroll down to see daily and weekly capping information for Multi-mode, Dublin Bus and Go-Ahead Ireland, Irish Rail and Luas.

• Hold the TFI Leap Card to your device

• Tap the menu button on left hand side
• Tap ‘Receipt email’ from the menu
• Enter your email address
• Tap ‘Register’

Currently you can buy and instantly collect tickets using the app on Android smartphones only.

• Hold the TFI Leap Card to your device
• Tap “Add ticket” from the bottom menu or from the menu on the left-hand side
• Choose a transport operator (and location if purchasing a Bus Éireann ticket)
• To view more information about a ticket before purchasing, tap ‘MORE INFO’. To purchase a ticket, tap ‘BUY’.
• Complete the payment using a saved or new debit/credit card
• Hold the TFI Leap Card against the back of the device to instantly add the ticket to the Card
• If you are still unsure about anything watch the YouTube video above

Only certain tickets are available to purchase from the App at present. We will be adding more tickets in the future. If the ticket you purchase is not available on the app yet, you may be able to purchase your desired ticket from the website instead. These tickets can usually be loaded onto a TFI Leap Card via the app. It can take up to 48 hours for an online purchase to be ready for collection.

The Leap Top-up app is only available on NFC-enabled Android phones and iPhone 7 and above

Users of some devices may experience issues / inconsistent behaviour while using the app on their NFC device. This is a device issue rather than an app issue and may be caused by a number of factors including: the device being rooted, firmware updates, android updates, or incompatible/un-supported batteries being used with the device.

You might want to try the following to help diagnose and resolve the problem:

• Ensure that your TFI Leap Card is not damaged or cracked.
• Ensure the back cover of the device is attached correctly.
• Ensure that a cover or protective case is not obstructing the device from reading the card.
• Turn NFC off. Wait a few moments and then turn it back on again before presenting a TFI Leap Card.
• Turn off the device, remove the battery & check that it’s fitted correctly. Turn the device back on & present a TFI Leap Card again
• Try presenting another NFC-enabled card to the device (such as a contactless bank card) – does the device recognise that a card has been presented?
• Try uninstalling & re-installing the app.

We are currently aware of a few unofficial apps on the Apple Store, which are not affiliated with TFI or TFI Leap Card. The official Leap Top-Up app is free and does not ask for any user details (username nor password) and will require you to scan your TFI Leap Card (so it can provide your latest balance and transaction history).

No, these must be purchased through your employer. But if you have ordered an annual or monthly TaxSaver Bus ticket, you can use the App to load it onto your TFI Leap Card a few days before the end of the month. Once the ticket has been ordered and is ready for collection simply:

1. Ensure the App is downloaded and NFC is turned on;
2. Hold your card against the back of your phone; and
3. If the new ticket loaded successfully, you should see it in your list of available tickets.

All ticket types that are available to buy on our website can be collected through the app.

Monthly and annual TaxSaver bus tickets can also be collected using the app.

For more information on collecting pre-purchased tickets via the app, see the ‘Collect online purchase or top-up’ FAQ on this page.

You are given 3 attempts to enter your correct passcode, then the stored payment details will be deleted and you will need to save your payment details again.

Your phone is pin protected. Your payment details are stored in payzone and require you to enter your passcode to complete a transaction. If a passcode is entered incorrectly three times, the stored payment information is automatically deleted.

Yes you can save your payment card before proceeding to top-up, you will be prompted to create a passcode to keep your payment card information secure.

If your payment card is saved to your TFI Leap Card you will only need to enter your passcode to purchase a top-up when prompted.

Yes you can, when topping up a prompt with the option to make a one-off payment with a different payment card will appear.

Select the option to “Pay with a different card” and follow the steps to overwrite your existing payment information.

Yes, select the option to “Delete this payment card” and follow the steps to overwrite your existing payment information.

The app shows the ticket name of all tickets on your card but not the ticket balance.

In future releases, we will introduce functionality to allow you to view more ticket details such as coupons available/used.

Yes, the App can top-up any TFI Leap Card.

Check the following;

• Did you search for “Leap Top-up App”?
• Is your phone NFC enabled?
• Is your android phone running v5.0 Lollipop or later?
• Only NFC enabled phones running Android v5.0 Lollipop or later, are compatible with the Leap Top-up app.

Nothing, the TFI Leap Card balance is held on the TFI Leap Card – not the phone.

Click on this link to view all TFI Leap Card terms & conditions, including the privacy statement.

A link to these is also available from within the Google Play Store listing of the app.