Help & Support

Our Help section provides useful information on the most common queries we receive.  If your particular query is not addressed, or if you need further assistance, you can contact us through a number of channels.   We aim to reply to all queries as soon as possible.


Email us at

You can also get in touch with us through our online help & support form.


Customer Care: 0818 824 824

Calling from abroad: +353 (1) 517 1528

Monday to Friday 7am to 7pm

Saturday and Bank Holidays 9am to 3pm

Closed Sundays, Christmas Day, St. Stephens Day and New Year’s Day


Leap Card Customer Care
PO BOX 12119
Dublin 24


For updates or to send us a tweet you’ll find us @Leapcard