Help & Support
Our Help section provides useful information on the most common queries we receive. If your particular query is not addressed, or if you need further assistance, you can contact us through a number of channels. We aim to reply to all queries as soon as possible.
Customer Care: 0818 824 824
Calling from abroad: +353 (1) 907 9425
Monday to Friday 7am to 7pm
Saturday and Bank Holidays 9am to 3pm
Closed Sundays, Christmas Day, St. Stephens Day and New Year’s Day
You can chat to one of our agents using our chat function from our homepage
Please note, account queries or other queries requiring personal information can only be handled by phone
Email us at firstname.lastname@example.org
You can also get in touch with us through our online help & support form.
Leap Card Customer Care
PO BOX 12119