You can associate a Leap Card so that it can be used with Just Eat dublinbikes, enabling new and existing Just Eat dublinbikes members to use the services with just one smart card – their Leap Card.
This initiative won’t allow people to pay for their Just Eat dublinbikes trips from their Leap Card account but it will allow them to hold their registration details for both schemes on one card.
Your customer account for Just Eat dublinbikes will continue to be the source for payment for annual memberships and 3-day ticketing and for each bike trip taken which incurs a cost.
Associating a Leap Card so that it can be used with Just Eat dublinbikes is very simple for both an existing or new member of the bike share scheme:
Can I have a Just Eat dublinbikes Annual Card and a Leap Card associated with my account at the same time?
No – you can only have one card associated with your account at any given time, either a Just Eat dublinbikes Annual Card or a Leap Card.
What can I do to avoid ‘Card Clashes’?
When taking out a bike at a station terminal Just Eat dublinbikes card holders should hold their associated card (Bike-share membership card or Leap Card) up to the card reader on its own, and not in a wallet or purse containing other cards to avoid potential ‘card clashes.’ Holding a purse or wallet up to the reader will likely result in a message saying that their subscription is not associated with their card and they will not be able to proceed due to interference from other cards. If a member is receiving this message even after removing their card from a wallet or purse, then they should contact the dublinbikes Call Centre on 1850 777 070.
Can I pay for my Just Eat dublinbikes membership card annual renewal, 3-day ticket and bike journey costs at Leapcard.ie ?
No – you will continue to use www.dublinbikes.ie to pay for all costs relating to usage and membership.
Will I use Leapcard.ie for any service relating to Just Eat dublinbikes?
No – for convenience Leap Card just allows you to use the one card for journeys taken on covered public transport modes and the dublinbikes scheme.
Can Just Eat dublinbikes affect the balance on my Leap Card e-purse?
Just Eat dublinbikes has no access whatsoever to the e-purse on your Leap Card. You cannot make payments to Just Eat dublinbikes via your Leap Card. The card is used solely for identification purposes to identify the holder as the Just Eat dublinbikes account holder in conjunction with your PIN. Any queries in relation to your Leap Card Purse balance should be addressed to Leap Card Customer Care 1850 824 82.
What should I do if I lose my Leap Card and it is associated with Just Eat dublinbikes?
You will need to request a replacement Leap Card, this can be done through your online account, see the card refund and replacement page for all the details.
You also need to contact Just Eat dublinbikes to remove your lost card association, contact numbers are – 1850 777 070 or 01 424 7605.