Leap Top-Up app

1. Open the app
2. Hold your TFI Leap Card to the back of your phone
3. View your balance, collect tickets or add credit

Use the app anytime and anywhere.

Android users

• NFC must be turned on
• an internet connection is required

• Apple App Store
• Google Play Store

Only download the official app.
It is free and does not require a username or password.

• check the balance on any TFI Leap Card
• top up instantly
• check TFI 90-minute fare status
• buy or collect tickets
• view last five transactions
• receive email receipts
• save payment details
• view card and ticket information
• track daily and weekly capping
• contact support

Important

Some devices may have NFC issues.
This is outside of our control.

Phone number required

A phone number is required when topping up.

This is needed for PSD2 Strong Customer Authentication.

Please note:
• the NTA does not store your phone number
• it is used only to verify the cardholder

App compatibility

Not supported on Android version 5 or lower.

• Turn on NFC
• Open the app
• Hold your TFI Leap Card to your phone

On iPhone, open the scanner first.

Scan your card again.

If the issue continues:
• payment may not have been approved
• funds will be returned within 3 to 5 working days

• Select Add credit
• Choose or enter amount
• Select Top Up
• Complete payment
• Hold card to phone

1. Select Add ticket
2. Choose location
3. Select ticket
4. Complete payment
5. Hold card to phone
   • Blue means active
   • Grey means expired

Available from 8 am the following day.

To collect:
• hold card to phone until balance appears

• select from transaction history
• or use View ticket information in the menu

• hold card to phone
• open menu
• select View card information

• select Capping
• scroll to view details

1. Hold card to phone
2. Open menu
3. Select Receipt email
4. Enter email
5. Select Register

Requirements:
• NFC enabled phone
• iPhone 7 or newer
• Android 6 or higher

Try:
• removing phone case
• restarting device
• turning NFC off and on
• reinstalling the app

Only download the official Leap Top Up app.

Buying

Not available in the app

Collecting

You can collect monthly or annual tickets

To collect:
• turn on NFC
• hold card to phone

All website tickets can be collected using the app.

• three attempts allowed
• saved payment details are then deleted

• balance is stored on your card
• payment details are protected
• deleted after three incorrect attempts

Save a card

• store securely with passcode

Use saved card

• enter passcode when prompted

One off payment

• choose a different card

Replace saved card

• select Pay with a different card

Delete saved card

• select Delete this payment card

Ticket names are shown
Ticket values are not shown

You can top up any TFI Leap Card

Check:
• NFC is enabled
• Android 6 or higher
• correct app name used in search

Full terms and conditions and privacy details are available via the link on this page or in the app store listing.