You can now associate a Leap Card so that it can be used with Coca-Cola Zero dublinbikes, enabling new and existing Coca-Cola Zero dublinbikes members to use the services with just one smart card – their Leap Card.
This initiative won’t allow people to pay for their Coca-Cola Zero dublinbikes trips from their Leap Card account but it will allow them to hold their registration details for both schemes on one card.
Your customer account for Coca-Cola Zero dublinbikes will continue to be the source for payment for annual memberships and 3-day ticketing and for each bike trip taken which incurs a cost.
Associating a Leap Card so that it can be used with Coca-Cola Zero dublinbikes is very simple for both an existing or new member of the bike share scheme:
Can I have a Coca-Cola Zero dublinbikes Annual Card and a Leap Card associated with my account at the same time?
No – you can only have one card associated with your account at any given time, either a Coca-Cola Zero dublinbikes Annual Card or a Leap Card.
What can I do to avoid ‘Card Clashes’?
When taking out a bike at a station terminal Coca-Cola Zero dublinbikes card holders should hold their associated card (Bike-share membership card or Leap Card) up to the card reader on its own, and not in a wallet or purse containing other cards to avoid potential ‘card clashes.’ Holding a purse or wallet up to the reader will likely result in a message saying that their subscription is not associated with their card and they will not be able to proceed due to interference from other cards. If a member is receiving this message even after removing their card from a wallet or purse, then they should contact the dublinbikes call centre on 1850 777 070.
Can I pay for my Coca-Cola Zero dublinbikes membership card annual renewal, 3-day ticket and bike journey costs at Leapcard.ie ?
No – you will continue to use www.dublinbikes.ie to pay for all costs relating to usage and membership.
Will I use Leapcard.ie for any service relating to Coca-Cola Zero dublinbikes?
No for convenience Leap Card just allows you to use the one card for journeys taken on covered public transport modes and the Coca-Cola Zero dublinbikes scheme.
Can Coca-Cola Zero dublinbikes affect the balance on my Leap Card e-purse?
Coca-Cola Zero dublinbikes has no access whatsoever to the e-purse on your Leap Card. You cannot make payments to Coca-Cola Zero dublinbikes via your Leap Card. The card is used solely for identification purposes to identify the holder as the Coca-Cola Zero dublinbikes account holder in conjunction with your PIN. Any queries in relation to your Leap Card Purse balance should be addressed to Leap Card Customer Care 1850 824 82.
What should I do if I lose my Leap Card and it is associated with Coca-Cola Zero dublinbikes?